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Reviews
Submitted on: Jul 14 2017
From : Albany, NY
Age : Over 60
Home Built : 1970-1979
Gender: Male
5 5 5 / 5

We are extremely pleased with everything with our Renewal by Andersen windows, and with the representatives. The installation by Rick M. and Bill W. was outstanding, prompt and professional in every way. Excellent job all around! Thank you all.
Likely to Recommend
5 / 5
Window Consultant
5 / 5
Installation
5 / 5
Product
5 / 5
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Submitted on: Jul 13 2017
From : Voorheesville, NY
Age : Over 60
Home Built : 1980-1989
Gender: Female
5 5 5 / 5

The installation of our picture window and double hung windows went flawlessly. The installers were extremely professional, great workmanship, cleaned up after themselves and were pleasant. They loved my dog. The price was high but we got what we paid for.
Likely to Recommend
5 / 5
Window Consultant
3 / 5
Installation
5 / 5
Product
5 / 5
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Submitted on: Jul 10 2017
From : Lake George, NY
Age : 50-59
Home Built : 1980-1989
Gender: Male
5 5 5 / 5

The installation crew was particularly outstanding.
Likely to Recommend
5 / 5
Window Consultant
5 / 5
Installation
5 / 5
Product
5 / 5
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Submitted on: Jul 08 2017
From : Glenville, New York
Age : Over 60
Home Built : 1950-1959
Gender: Male
5 5 5 / 5

We completed the replacement of our windows in 4 stages. Every time, we were very pleased with the careful installation and the customer service.
Likely to Recommend
5 / 5
Window Consultant
5 / 5
Installation
5 / 5
Product
5 / 5
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Submitted on: Jun 30 2017
From : Castleton NY
Age : Over 60
Home Built : Prior to 1950
Gender: Female
5 5 5 / 5

Every individual I encountered throughout the entire process, starting with the initial consult and ending with the installation, were very knowledgeable, courteous and professional. There were some issues during the installation of the door because of the house being older and not quite built to true as well as shifting due to settling, however the installer did a great job to make everything fit correctly and level. I am very happy as I now have 100% Andersen windows in my entire home. I grew up with them - my parents installed them when they built their home in 1954 - so I know the quality and that it lasts. Thank you.
Likely to Recommend
5 / 5
Window Consultant
5 / 5
Installation
5 / 5
Product
5 / 5
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Submitted on: Jun 28 2017
From : Chestertown, NY 12801
Age : Over 60
Home Built : 1980-1989
Gender: Male
5 5 5 / 5

It was very expensive for 5 windows: still have 4 more windows plus patio oak doors on back deck!
Likely to Recommend
5 / 5
Window Consultant
5 / 5
Installation
5 / 5
Product
5 / 5
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Submitted on: Jun 22 2017
From : Montgomery, NY
Age : 18-39
Home Built : 1950-1959
Gender: Female
5 5 5 / 5

We were pleased from start to finish. Our windows are beautiful. Everyone, from the sales rep to the installation crew, guided us through the process and were very thorough in their explanations. Thank you -- and we look forward to completing the remainder of our windows with your company in the future!
Likely to Recommend
5 / 5
Window Consultant
5 / 5
Installation
5 / 5
Product
5 / 5
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Submitted on: Jun 22 2017
From : Millbrook, NY 12545
Age : 50-59
Home Built : Prior to 1950
Gender: Male
1 5 1 / 5

You have a great product, but your choice of contractors isn't very good. They were very hard to deal with miss dates, no call backs.
Likely to Recommend
1 / 5
Window Consultant
1 / 5
Installation
1 / 5
Product
1 / 5
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Submitted on: Jun 20 2017
From : Ballston Spa, NY 12020
Age : Over 60
Home Built : 2000-2010
Gender: Male
5 5 5 / 5

Overall it was great. One exception, we love 3" of glass on every window installed!! When you measured you measured the whole window. Nobody told us we were going to lose window glass. Very disappointed with that. It is a lot of lost glass and I think something should be done about it!!!!
Likely to Recommend
3 / 5
Window Consultant
5 / 5
Installation
5 / 5
Product
5 / 5
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Submitted on: Jun 15 2017
From : Fort Edward NY
Age : Over 60
Home Built : Prior to 1950
Gender: Male
5 5 5 / 5

The whole process met our expectations, in fact exceeded our expectations.
Likely to Recommend
5 / 5
Window Consultant
5 / 5
Installation
5 / 5
Product
5 / 5
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