Renewal by Andersen Ranks Highest in Customer Satisfaction by J.D. Power with Windows and Patio Doors

July 15, 2015

Replacement window division of Andersen Corporation ranks highest in customer satisfaction study for the first time.

[FISHKILL, NY], (July 15, 2015) — Renewal by Andersen, a division of Andersen Corporation, was ranked highest in customer satisfaction with windows and patio doors for the first time, according to the J.D. Power 2015 Windows and Patio Doors Satisfaction Study* released in June.

“This ranking is an honor for everyone who works at Renewal by Andersen,” said Paul Delahunt, president of Renewal by Andersen. “Ever since joining this company, I’ve been impressed by the dedication and effort that go into ensuring every customer job is done right, but being ranked highest in customer satisfaction by J.D. Power is a great achievement for the whole team.”

The study measured satisfaction among customers who purchased windows and/or patio doors within the past 12 months, based on performance in five factors (in alphabetical order): appearance and design features; operational performance and durability; ordering and delivery; price paid for products; services received; and warranty. Satisfaction was measured on a 1,000-point scale by more than 2,400 customers who met the study’s criteria responded.

ABOUT RENEWAL BY ANDERSEN

Renewal by Andersen is the start-to-finish window replacement division of Andersen Corporation. The company offers a replacement process that includes an in-home consultation, custom manufacturing, and installation through one of the largest nationwide networks of window replacement specialists. For a complimentary in-home consultation or to view more information about Renewal by Andersen visit www.renewalbyandersen.com.

ABOUT ANDERSEN CORPORATION

Headquartered in Bayport, Minnesota, Andersen Corporation and its subsidiaries manufacture and market window and door products under the Andersen®, Renewal by Andersen®, Silver Line® and American Craftsman® brands. Andersen was founded in 1903 and employs more than 10,000 people in locations across North America. Andersen is a privately held company. Visit us at andersencorporation.com.

* Renewal by Andersen received the highest numerical score among window and door manufacturers in the proprietary J.D. Power 2015 Windows and Patio Doors Satisfaction Study^SM. Study based on responses from 2,442 consumers measuring 14 brands and measures opinions of consumers who purchased new windows or patio doors in the previous 12 months. Proprietary study results are based on experiences and perceptions of consumers surveyed in January – February 2015. Your experiences may vary. Visit jdpower.com

Hear From Our Customers

Installation of product was professional and the installers, Cosmo and Joe, treated me like family. All questions were answered and left the site neat and clean.
Robert H.

Huff 'n Puff is one of the area's most reliable companies. All phases of company reps interacting with customs is professional. Installers are very competent and product quality is excellent. Pricing is always fair.
Theresa B.

The Gutters look great! Cosmo and Nigel were very courteous, friendly, thorough and professional. They did a wonderful job and took the time to answer any questions and advise us about the incredible warranty. So glad we did this!
Karen L.

Efficient and unobtrusive, the crew was in and out of installing gutter helmets and helmet heaters on my house within four hours. They were sure to clean up any debris that was left over. I am very pleased with the whole installation process.
Mark D.