John Angley, Product Manager
Huff N Puff
110 Rotterdam Industrial Park
Schenectady, NY 12306
I am writing to tell you how very pleased mom and I are with our entire experience with Huff N Puff. We enjoyed our visit with you very much and, you were right — It was wise to replace ALL the windows (not just the broken ones). I so appreciate your integrity and good advice. The windows are wonderful — A huge upgrade in quality having the Andersen windows.
Second, Adam came right out, did a great job measuring/ordering so everything was “right” when time came for installation. I also appreciate his followup call after installation to make sure we were satisfied.
Our entire interaction with your company from beginning to end could not have been better. I”ve already recommended Huff N Puff to neighbors who have asked about our new windows. I wanted to contact you personally to say THANKS and I will include a copy of this letter when I send in the followup surveys that come from your corporate office. Again, I want your management people to know that you, Adam, Bill, George, and Jeff saw to it that we are satisfied customers.
Wishing you all the best,