Ensuring Customer Excellence, Part 2: Our Recognitions

Ensuring Customer Excellence, Part 2: Our Recognitions

March 27, 2017

In our previous installment, we discussed the elements of good customer service, and how these elements drive rapport with clients. In our concluding installment, we talk about the national recognitions we received not just for providing quality replacement windows, but also for delivering excellent customer service.

 

Customer Excellence

In the previous installment, we discussed the elements of good customer service and how these elements drive rapport with clients. In this concluding installment, we talk about the national recognitions we have received not just for providing quality replacement windows, but also for delivering excellent customer service.

Angie’s List Super Service Award

Angie’s List is a US-based website that curates crowd-sourced reviews of local businesses and has become a trusted resource for more than three million households in the United States. The crowd-sourced nature of the website has made it a go-to service for homeowners who are looking for honest customer reviews about particular contractors.

Angie’s List recognizes outstanding service and health providers with their Super Service Award for consistently superior customer service. The award has strict eligibility requirements that include a good standing with Angie’s List (i.e. a consistent overall “A” rating), passing a background check, and adherence to their operational guidelines.

Huff ‘N Puff is proud to have earned the 2013 Super Service Award in three categories: Replacement Windows, Patio and Entry Doors and Gutter Protection Systems/Seamless Gutters.

Representing Renewal by Andersen®

Renewal by Andersen is the nation’s leading replacement window provider. Their replacement windows offer superior energy-efficiency features, long-term performance, and beautiful design options. In 2007, Renewal by Andersen chose Huff ‘N Puff as the exclusive dealer of their products in the Capital District market. The following year the Hudson Valley region was added to our coverage.

The fact that the country’s leading window provider trusts us to represent and install their replacement windows is a testament to our stellar workmanship. We are proud to have earned Renewal by Andersen’s trust, as it gives us opportunities to provide exceptional products and customer service to our customers.

What This Means for You

These awards and designations are your assurance that when you hire Huff ‘N Puff, you’re not just hiring a home improvement contractor—you’re hiring one of the best customer-service oriented window companies.

Huff ‘N Puff serves residents in Albany, NY, and nearby areas. To learn more about our services, call us today at (855) 483-3678 or fill out our contact form for a free, no obligation estimate.

Hear From Our Customers

Efficient and unobtrusive, the crew was in and out of installing gutter helmets and helmet heaters on my house within four hours. They were sure to clean up any debris that was left over. I am very pleased with the whole installation process.

Huff 'n Puff is one of the area's most reliable companies. All phases of company reps interacting with customs is professional. Installers are very competent and product quality is excellent. Pricing is always fair.

Installation of product was professional and the installers, Cosmo and Joe, treated me like family. All questions were answered and left the site neat and clean.

The Gutters look great! Cosmo and Nigel were very courteous, friendly, thorough and professional. They did a wonderful job and took the time to answer any questions and advise us about the incredible warranty. So glad we did this!

Last Chance Window & Door Sale!*
Buy 1 Window Get 1
40%OFF
+
No Money Down No Interest No Payments For 1 Year*
Claim These Savings
ENJOY PEACE OF MIND
Custom Built In USA
Energy Star SCS Indoor Advantage Gold Certified U.S. GREEN BUILDING COUNCIL NATIONAL FENESTRATION RATING COUNCIL CERTIFIED GREEN SEAL CERTIFIED PRODUCTS
ALLIANCE TO SAVE ENERGY
Lead Safe