Customer Service Excellence

Customer Service Excellence

 

 

angieHuff ‘N Puff has been nationally recognized for our high level of customer service by Angie’s List as we are awarded the prestigious 2013 “Super Service Award”.  We received this award in three categories: Replacement Windows, Patio and Entry Doors and Gutter Protection Systems/Seamless Gutters.

The Angie’s List “Super Service Award” honors excellence among service and health providers who maintain superior service ratings throughout an entire year. It reflects an exemplary year of service provided to members of one of the country’s top consumer review websites. “Each day, we focus and work to provide the highest quality products, top-notch installation efforts and the best customer service to homeowners in the Capital Region and Hudson Valley markets.  This award is affirmation we are providing outstanding service. I couldn’t be more proud of our team,” said Eric Minkiewicz, President of Huff ‘N Puff.  “This award motivates us to work even harder for our customers in 2014 and beyond.”

Angie’s List Super Service Award 2013 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, have a fully complete profile, pass a background check and abide by Angie’s List operational guidelines. According to Angie’s List Founder Angie Hicks, “Only about five percent of the companies are able to earn our Super Service Award.” Huff ‘N Puff competes in the Capital Region and Hudson Valley NY regions.

Members of Angie’s List can rate local service professionals in more than 720 categories of service, with ratings updated daily on the Angie’s List website. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. Members can find the 2013 Super Service Award logo next to company names in search results on AngiesList.com.

Hear From Our Customers

Installation of product was professional and the installers, Cosmo and Joe, treated me like family. All questions were answered and left the site neat and clean.

Huff 'n Puff is one of the area's most reliable companies. All phases of company reps interacting with customs is professional. Installers are very competent and product quality is excellent. Pricing is always fair.

Efficient and unobtrusive, the crew was in and out of installing gutter helmets and helmet heaters on my house within four hours. They were sure to clean up any debris that was left over. I am very pleased with the whole installation process.

The Gutters look great! Cosmo and Nigel were very courteous, friendly, thorough and professional. They did a wonderful job and took the time to answer any questions and advise us about the incredible warranty. So glad we did this!

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