About Us – Mission Statement | Core Values & Purpose

Mission Statement

Huff ‘N Puff’s Mission is to be The Gold Standard for Quality and Reliability

Windows in SchenectadyWe continually provide the finest and most durable products possible. We stand behind our customers, products and services without exception. Every Huff ‘N Puff product, service and satisfied customer is the result of outstanding commitment and teamwork. Every associate is the crucial link in our success and we value his or her creativity. We are proud of our work.

Core Values:

Integrity First.  We believe in acting with integrity and honesty. We do what we say we’re going to do. We accept responsibility and take actions consistent with our company’s mission, values and goals.

Customer Driven.  We believe in understanding and exceeding customer needs and expectations. We respect our customers and never forget that they come to us by choice. We share a personal responsibility to maintain our customers’ loyalty and trust.

Teamwork Minded.  We believe in treating one another with respect and communicating openly. We foster collaboration while maintaining individual accountability. We encourage the best ideas to surface from anywhere within the organization. We understand that loyalty to others adds meaning to our lives.

Professionalism.  We believe in achieving goals and evaluating progress toward our goals. We work with clear purpose and objectives. We complete tasks, strive to meet deadlines and get the job done despite obstacles and difficulties.

Excellence in all we do.  We believe in aspiring to flawless execution. We don’t take shortcuts on quality. We seek the best talent and promote its development. We continuously strive to improve the quality and delivery of services.

Core Purpose:

To Elevate the Experience of Owning a Home.

Hear From Our Customers

The Gutters look great! Cosmo and Nigel were very courteous, friendly, thorough and professional. They did a wonderful job and took the time to answer any questions and advise us about the incredible warranty. So glad we did this!

Efficient and unobtrusive, the crew was in and out of installing gutter helmets and helmet heaters on my house within four hours. They were sure to clean up any debris that was left over. I am very pleased with the whole installation process.

Installation of product was professional and the installers, Cosmo and Joe, treated me like family. All questions were answered and left the site neat and clean.

Huff 'n Puff is one of the area's most reliable companies. All phases of company reps interacting with customs is professional. Installers are very competent and product quality is excellent. Pricing is always fair.

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Custom Built In USA
Energy Star SCS Indoor Advantage Gold Certified U.S. GREEN BUILDING COUNCIL NATIONAL FENESTRATION RATING COUNCIL CERTIFIED GREEN SEAL CERTIFIED PRODUCTS
ALLIANCE TO SAVE ENERGY
Lead Safe